Last Updated: 22 November 2025

Operated By: DIGI CONNECT PTY LTD (ABN 20 675 401 751)

DIGI CONNECT PTY LTD ("DigiConnect", "we", "our", "us") respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), and where applicable, international regulations including GDPR and CCPA.

By accessing our services, you consent to the practices described in this Privacy Policy.

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1. BUSINESS DETAILS

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Entity Name: DIGI CONNECT PTY LTD

ABN: 20 675 401 751

Registered Address: 16 Rebellion Place, Macquarie Links, NSW 2565, Australia

Website: digiconnect.com.au

Contact Email: [email protected]

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2. INFORMATION WE COLLECT

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We may collect personal information including:

- Name, email, phone, business details

- Device and browser data

- Social media and website engagement

- Forms, survey responses and interaction logs

We do not collect medical or health information.

Communications including phone calls may be recorded. By contacting us you consent to such recordings.

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3. HOW WE USE YOUR INFORMATION

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We may use data for:

- Service delivery and fulfilment

- CRM management and automation

- Personalised marketing and retargeting

- Reporting, optimisation and analytics

- Communication and support

We do not sell personal information.

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4. DATA STORAGE & SECURITY

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We do not host customer data on our own servers. Data is stored in first-tier third-party platforms including:

- GoHighLevel

- Meta Business Suite

- Google Cloud / Workspace

- Stripe / PayPal

- Twilio

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5. THIRD-PARTY SHARING

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We may share information with trusted service providers for platform hosting, communication, analytics, payments, and automation.

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6. AI-GENERATED DATA

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By using our AI services, you consent to processing of communication data via AI platforms. Content generated by AI may not be accurate and must be reviewed before use.

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7. COOKIES & TRACKING

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We use cookies and pixels for analytics and marketing. Cookies may be disabled, however some features may not function correctly.

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8. DATA RETENTION

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We retain data as required for legal, financial, and operational purposes. Clients may request deletion where lawful.

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9. YOUR RIGHTS

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You may request:

- Access to your data

- Correction of your data

- Deletion where lawful

- Opt-out of marketing

Contact: [email protected]

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10. GDPR USERS (IF APPLICABLE)

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Processing may rely on contract performance, consent, legal obligations or legitimate interests.

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11. CHILDREN’S PRIVACY

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We do not knowingly collect information from children under 16.

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12. SECURITY

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We implement access controls, encryption where supported, and MFA on accounts. No system is fully secure and we are not liable for breaches of third-party platforms.

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13. EXTERNAL LINKS

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We are not responsible for the privacy practices of external websites linked from our content.

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14. POLICY UPDATES

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We may update this policy at any time. Changes take effect once published.

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15. CONTACT INFORMATION

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DIGI CONNECT PTY LTD

16 Rebellion Place, Macquarie Links, NSW 2565, Australia

Email: [email protected]